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How to Make a Claim

Naturally we hope you won’t have any accidents or misfortune but you can rest assured that the Specialist Vehicle Claims team is there to help if anything goes wrong.

(Details of how to make a claim are shown in your policy documentation).

Step 1

Gather the details of any other party or parties involved (if applicable) including their name, address, vehicle registration number, insurance company, and contact telephone number.

Step 2

Call the UK based 24/7 Claims Assist line on 0844 412 6412 (if calling from abroad please dial +44 (0)1702 444312).

Step 3

Please have your policy number ready when calling to make a claim.

Making a Glass Claim (Comprehensive policyholders only)

If you have suffered damage to your front/rear screens or side glass, contact your approved glass provider on 0844 412 6412.

If you have the following optional covers:

Optional DAS Legal Protection

Please call 0800 783 6066 to report a claim (if calling from outside the UK please dial +44 29 2085 4069). This line is available 24 hours a day, seven days a week.

Optional DAS UK & European Breakdown Cover

Please call 0800 731 5123 (if calling from Europe please dial +44 117 934 2177).

Please provide the following information:

  • Policyholders name
  • Registration number of vehicle
  • Make, Model, and colour of the vehicle
  • Nature of the breakdown and location of the vehicle.